Support

We’re here to help you get the most from ReFresh.

Common topics

Scan & photos

Allow camera access when prompted. If analysis fails, check your network connection for features that use cloud processing, or try again with a well-lit, steady photo. On-device analysis requires a supported device and enabled models where applicable.

Fridge & inventory

Items you save are stored on your phone unless you use sync features. Use search and category filters to find products quickly. Swipe or edit an item to update quantity or best-before dates.

Cook & meal ideas

Suggestions use what you’ve saved, your meal time, and your chosen cuisine region. Change the region from the Cook tab menu. Results may come from on-device AI, Apple Intelligence where available, or our servers—depending on your device and settings.

Analytics

Insights are computed from your saved inventory on-device. Add a few items with categories and dates to see richer charts and expiring-soon lists.

Web sign-in

Use the same email provider you configured for this site. If you cannot sign in, clear cookies for this domain or try a private window to rule out extensions.

Contact us

Email support@refresh.app with your platform (iOS / web), app version, and a short description of the issue. We aim to respond within a few business days.

More resources

• Privacy policy — how we handle data.
• Home — return to the ReFresh web app.